Privacy Policy

Last updated: 9 August 2026

Cityshot Productions (“Cityshot Productions”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit www.cityshot.ukor contact us about our photography, videography and related creative services.

1. Who we are

Cityshot Productions is a photography and video production company based in Liverpool, UK.

For the purposes of UK data protection law, Cityshot Productions is the data controller responsible for the personal information we collect through our website and business communications.

If you have any questions about this Privacy Policy or how we handle your information, please contact us through the contact details provided on our website.

2. Information we collect

We may collect personal information when you use our website, contact us or request information about our services.

This may include:

Your name

Email address

Telephone number

Company or organisation name

Information about the project or services you are enquiring about

Any other information you choose to provide through our contact or enquiry forms

Information contained in correspondence you send to us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information and information about how you interact with our website.

Some of this information may be collected through cookies and similar technologies.

3. How we use your information

We may use your personal information to:

Respond to enquiries and requests for quotations

Communicate with you about our services

Provide photography, videography and other services you request

Manage existing client relationships

Improve our website, services and customer experience

Understand which services and content are of interest to visitors and potential customers

Make informed decisions about the services we offer

Improve and target our advertising and marketing

Measure the effectiveness of advertising and marketing campaigns

Maintain the security and functionality of our website

Comply with our legal and regulatory obligations

We will only use your personal information where we have a lawful basis for doing so under applicable data protection legislation.

4. Legal basis for processing

Depending on the circumstances, we may process your personal information on one or more of the following legal bases:

Consent: where you have given us permission to process your information for a specific purpose, such as certain cookies or marketing activities.

Contract: where processing is necessary to provide a service to you or to take steps at your request before entering into a contract.

Legitimate interests: where processing is necessary for our legitimate business interests, provided that those interests do not override your fundamental rights and freedoms.

Legal obligation: where we are required to process information to comply with a legal or regulatory requirement.

5. Cookies and similar technologies

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website and support advertising and marketing activities.

We may use third-party services, including services provided by Google, which may collect information about website visits and interactions through cookies or similar technologies.

This information may be used for purposes including website analytics, measuring advertising performance and helping us understand which audiences or services may be relevant to our business.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can control or disable cookies through your browser settings. Some website functionality may be affected if cookies are disabled.

6. Third-party services

We may use third-party providers to operate our website, analyse website usage, communicate with customers, advertise our services and provide other business services.

These providers may process personal information on our behalf or collect information directly through technologies such as cookies.

Third-party providers may include Google and other technology or service providers used by Cityshot Productions from time to time.

Where appropriate, we require third-party service providers to handle personal information in accordance with applicable data protection requirements.

Third-party services have their own privacy policies and terms, and we recommend reviewing them where appropriate.

7. Advertising and marketing

We may use information about how visitors interact with our website to help us understand our audience and make decisions about our advertising and marketing.

This may include analysing which services are viewed or of interest to potential customers and measuring the effectiveness of advertising campaigns.

We do not sell your personal information to third parties.

Where advertising cookies or similar technologies require consent, you can choose whether to allow them through our cookie consent mechanism.

8. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting or reporting requirements.

The length of time information is retained will depend on the nature of the information and our relationship with you.

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

9. How we protect your information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

10. Sharing your information

We may share personal information with trusted service providers where this is necessary to operate our business or provide our services.

This may include website hosting providers, analytics and advertising providers, communication platforms, accounting or professional service providers and other suppliers that support our business.

We will only share information where there is a lawful basis to do so and, where appropriate, contractual safeguards are in place.

We may also disclose information where required by law, regulation or legal proceedings.

11. International transfers

Some third-party service providers we use may process information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that your information continues to receive an appropriate level of protection under applicable UK data protection law.

12. Your data protection rights

Under UK data protection law, you may have rights including:

The right to request access to the personal information we hold about you

The right to request correction of inaccurate or incomplete information

The right to request deletion of your personal information in certain circumstances

The right to request restriction of processing in certain circumstances

The right to object to certain types of processing, including direct marketing

The right to data portability in certain circumstances

The right to withdraw consent where processing is based on consent

You also have the right to complain to the UK's data protection regulator if you believe your personal information has been handled unlawfully.

The regulator is the Information Commissioner's Office (ICO).

13. Contacting us

If you have questions about this Privacy Policy, want to exercise your data protection rights, or have concerns about how we handle your information, please contact Cityshot Productions through the contact details provided on www.cityshot.uk.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, legal requirements or how we process personal information.

The latest version will always be published on our website with the relevant “Last updated” date.